Frequently Asked Questions

How fast can you respond to emergency glazing calls in London?

We aim to reach any London address within 30-60 minutes of your call, 24 hours a day. Our nearest available glazier is dispatched immediately.

Do you charge for call-outs or quotes?

No. We provide free, no-obligation quotes with no call-out charge. You only pay if you go ahead with the work.

Are you available on weekends and bank holidays?

Yes. We operate 24/7, 365 days a year including all UK bank holidays and Christmas Day.

Do you work with insurance companies?

Yes. We provide full photographic documentation, detailed reports, and direct billing for insurance claims across all major UK insurers.

What types of glass do you carry?

Our vans carry standard single, double, and triple glazed units, toughened safety glass (BS 6206), laminated glass, fire-rated glass, and boarding materials.

Are you FENSA registered?

Yes. All our glaziers are FENSA registered and our work complies with UK Building Regulations Part L and Part N.

Do you cover commercial properties?

Yes. We cover shops, offices, restaurants, schools, and all commercial premises across London, including shop front and curtain wall glazing.

What areas around Wembley do you cover?

From our Wembley base in HA9 0JH, we cover all 33 London boroughs across Greater London within a 30-60 minute response window.